Shipping policy
Thank you for shopping at The Skin Essence. We’re committed to delivering your favorite skincare products quickly, safely, and affordably. This Shipping Policy outlines how we handle orders, delivery times, costs, and more.
🚚 Order Processing
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All orders are processed within 1–2 business days (excluding weekends and holidays).
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Once your order is shipped, you will receive a confirmation email with your tracking number.
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Orders placed after 2:00 PM (WAT) will be processed the next business day.
🇳🇬 Domestic (Nigeria) Shipping
We deliver across all 36 states in Nigeria.
| Shipping Option | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 2–5 business days | ₦1,500 – ₦3,000 (based on location) |
| FREE Shipping | 2–5 business days | On orders over ₦20,000 |
Note: Delivery to remote areas may take slightly longer.
🌍 International Shipping
We currently ship to select countries outside Nigeria.
International shipping costs and delivery times vary by destination and will be calculated at checkout.
Customs & Duties: The customer is responsible for any customs fees, taxes, or import duties charged by their local authorities.
📦 Tracking Your Order
Once your package is shipped, you will receive an email with a tracking link. You can monitor your delivery status in real time.